Free shipping on all orders over 200 AED

Free shipping on all orders over 200 AED

Refund Policy

Updated At 27.08.24

180-Day Refund Policy for Biotin Gummies

At Better, we are dedicated to ensuring our customers are completely satisfied with our products. If, for any reason, you are not fully satisfied with your Biotin Gummies, we offer a 180-Day Refund Guarantee to provide you with peace of mind.


Eligibility for Refunds

Our 180-Day Refund Policy applies under the following conditions:

  1. First-Time Purchase: The refund policy is only valid for first-time purchases of the Biotin Gummies. Any subsequent purchases are not covered under this guarantee.

  2. Original Purchaser: Refunds are only available to the original purchaser of the product. Proof of purchase (such as the order confirmation email or receipt) must be provided to initiate the refund. This policy is non-transferable.

  3. Product Usage: While we are confident in our product’s effectiveness, we understand that individual results may vary. You do not need to return the physical product to us, but we do require that you have used the product as directed for at least 30 days to be eligible for a refund.


Refund Process

To request a refund, simply follow these steps:

  1. Contact Us: Email our Customer Support team at support@itsbetter.app within 180 days of your purchase. Include your order number, proof of purchase, and a brief reason for requesting the refund.

  2. Refund Approval: Once your refund request is received and verified, we will process your refund directly to the original payment method. No need to ship the product back to us.

  3. Refund Timing: Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.


Important Notes

This refund policy applies only to purchases made directly through our official website or authorized retailers. Purchases from unauthorized resellers or third-party platforms are not eligible for this policy.

Refunds will be processed for the original purchase price of the Biotin Gummies, excluding any shipping or handling fees incurred during the purchase.

Better reserves the right to refuse refunds if abuse of this policy is suspected or if the refund request does not meet the conditions outlined above.



Legal Disclaimer

This 180-Day Refund Policy is offered in addition to your statutory rights as a consumer under applicable laws. For more information about your consumer rights, please refer to the relevant regulations in your jurisdiction.

Bettering the lives of 10,000,000 men in MENA

Subscribe to for better news

Bettering the lives of 10,000,000 men in MENA

Subscribe to for better news

Bettering the lives of 10,000,000 men in MENA

Subscribe to for better news

;